Online Postage, Packing and Delivery.

Orders are processed Monday to Friday up to 12.00 and we aim to despatch all orders same day, for delivery the next working day. Small orders sent by Royal Mail are subject to their normal service level and may be delivered on Saturday. We reserve the right to vary the method used to dispatch small orders, appropriate to the weight and dimensions of the package. All deliveries are subject to the carriers terms and conditions and Brew2bottle cannot be held liable for delivery events outside of our control. We recommend that you add a contact phone number to your order so the driver can contact you to make the delivery, if required.

Postage Charges

Orders with a value exceeding £70 are sent Free of Charge to UK mainland address in zones A and B, whilst rates in Zones C & D are discounted by our standard next day rate of £5.99, but will attract the carriers standard additional fees and surcharges. You may receive a supplementary invoice for payment before despatch, to cover the varied rates charged for this service.

For all other orders up to 20 kg in weight, we charge a flat rate of £5.99 for postage and packing, across mainland UK* (Zone A and B). Highlands, Islands and Northern Ireland (Zone C and D) have higher charges (click hyperlinks to view)

Small orders are those under £10.00 in value AND under 500g, which will be despatched by Royal mail for £4.50. We don't have a minimum order value so we may decide to send any other small orders by the most cost effective method, irrespective of the postage method chosen.

Standard Delivery - up to 20kg - 2 to 3 working days

Our standard delivery can take between 2 and 3 days to arrive and although not guaranteed, in the majority of cases we try and send next working day to UK mainland addresses. Scottish Highlands & Islands, Isle of Man & Northern Ireland and Channel Islands are all subject to additional carriage charges and delivery time. *Isle of Wight and Isles of Scilly, deliveries will be at the standard charge plus £7.25 invoiced carriage surcharge.  There must be someone at the shipping address to sign for each delivery.  Our carriers will leave a card for you to contact them if you are out.

Non Delivery

If a parcel is returned to us due to non-delivery, we will be obliged to charge you, the customer, for all return and re-despatch costs. Once a consigment is received at Brew2bottle, we will refund the value of the goods but we shall deduct the carriers return charges from any refund due. Our carrier charges us twice our outgoing rate for returns (which can be higher than our stated shipping rates) but this could be higher if you have a large, heavy or multiple consignments.

In Store Collection

It is free to collect your online order from the shop. Just select 'Collect in store' as your despatch method and bring your sales order confirmation with you, so we can process your order more efficiently. - Please see shop opening hours for collection times.

Local Deliveries

For orders over £20, we can deliver within a 7-mile radius of Northwich for free, using our own delivery drivers. This can be at a mutually convenient time at evenings and weekends. Please note, discount offers are not available on the 'Free' delivery service.

We will call you to arrange, after you have placed and paid for your order on the website.  We are happy to deliver evenings and weekends subject to driver availability - you'll never have to re-arrange a delivery again!

The map below shows the approximate qualifying area for our delivery service - this will be an available option in your checkout. We cover Northwich, Middlewich, Winsford, Weaverham, Dutton, Antrobus, Comberbach, Great Budworth, Pickmere, Knutsford, Allostock, Holmes Chapel, Byley, Peover, Stretton, Cuddington, Sandiway, Little Budworth, and everywhere in-between!

Warrington Delivery Special Offer

For orders over £20 we can offer a £2.50 delivery service to qualifying Warrington post codes: WA1, WA2, WA3 (4-7), WA4 (1,2,3,5,6), WA5, WA13. We will fill the van with all of the orders for the good people of Warrington, and deliver on Wednesday evenings. Simply place your order before midday on the preceding Tuesday, and we will deliver between 6pm and 8pm on the Wednesday evening. Orders over £70 go free course!

Out of Stock Items.

We try to keep our website stock levels correct and up to date, so you should not order items flagged as "out of stock". Sometimes an item is sold in the shop before the website can be updated, leading to us being out of stock of something you have ordered. In this case, If we expect to have your item back in stock within 5 working weekdays, we inform you of the likely delay and will process the order as normal after the items are received into stock. If the items cannot be restocked quickly, we will advise you of this by email and suggest one of the following options:

1. We hold the order until your complete order is back in stock.

2. We will advise you of an alternative product and if the alternative is of a lower value than your original order, we will refund the difference to your Payment account. You will not pay any more if we supply a higher priced alternative.

3. That we ship any out of stock items at a later date, at no additional cost to you.

4. We deduct the item from your order and arrange for the value of the item to be refunded to your Payment account.

Reviews

We really hope you take the opportunity to place product reviews on our website to help other customers when choosing what to buy. If everyone does it, it will help others make buying decisions and gives us useful feedback on our products. The review link is under the item description and when complete, your review comments may be used in promotional material, however these will never be linked or published in any manner connected to your details.